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Customer Support International Non Voice Process

salary 25,000 - 38,000 /month
company-logo
job companyWctcs
job location Chitnis Nagar, Nagpur
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Non-voice/Chat Process

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Meal, PF

जॉब डिस्क्रिप्शन

We are looking for a International Non Voice Process to join our team at Wctcs. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹38,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support International Non Voice Process job

  1. Can freshers or experienced candidates apply for this Customer Support International Non Voice Process role?
    Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Support International Non Voice Process role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support International Non Voice Process job ranges between ₹25,000-₹38,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Non Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Chitnis Nagar, Nagpur.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support International Non Voice Process job?
    Ans : As a Customer Support International Non Voice Process, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support International Non Voice Process job is located in Chitnis Nagar, Nagpur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Non-voice/Chat Process along with 0-7 years of experience is ideal for this Customer Support International Non Voice Process job.
  10. Why should you apply for this Customer Support International Non Voice Process job?
    Ans : This Customer Support International Non Voice Process job offers a salary between ₹25,000-₹38,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

5

Benefits

Cab, Meal, PF

Skills Required

Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 38000

English Proficiency

Yes

संपर्क व्यक्ति

Sagar Zubair Ansari

इंटरव्यू ऐड्रेस

nillambar arsh heights, Doranda, Ranchi
Posted a day ago
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