International Non Voice Process

25,000 - 26,000 /month

Teleperformance

Marathahalli, Bangalore

2 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF

Job Description

We are looking for a International Non Voice Process to join our team [**Teleperformance company]This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25000 - ₹26000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this International Non Voice Process job

What is the eligibility criteria to apply for this International Non Voice Process job?
Ans: The candidate should be 12th Pass and above and above with 2 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹26000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Non Voice Process job?
Ans: This International Non Voice Process job will have 5 working days.
Are there any charges applicable while applying or joining this International Non Voice Process job?
Ans: No, there is no fee applicable for applying this International Non Voice Process job and during the employment with the company, i.e., Teleperformance.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Non Voice Process role?
Ans: There is an immediate opening of 10 International Non Voice Process at Teleperformance
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Non Voice Process job?
Ans: This International Non Voice Process job has Night Shift.