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Customer Support International Non Voice Process

salary 18,000 - 35,000 /month
company-logo
job companyRecruit Value
job location Kharadi, Pune
job experience6 - 60 months Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
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Job Description

We are looking for a International Non Voice Process to join our team at Transcom. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 18,000 - ₹ 35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support International Non Voice Process job

  1. What are the eligibility criteria for this Customer Support International Non Voice Process job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like International Calling, Non-voice/Chat Process for this Customer Support International Non Voice Process job offered by Recruit Value in Kharadi, Pune.
  2. What salary is offered for this Customer Support International Non Voice Process job?
    Ans : The salary for this Customer Support International Non Voice Process job ranges between ₹18,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Non Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
  7. What does the role of Customer Support International Non Voice Process involve?
    Ans : As a Customer Support International Non Voice Process, your work will involve skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support International Non Voice Process job is located in Kharadi, Pune.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Customer Support International Non Voice Process job.
  10. Why should you apply for this Customer Support International Non Voice Process job?
    Ans : This Customer Support International Non Voice Process job offers a salary between ₹18,000-₹35,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Non-voice/Chat Process, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 35000

Contact Person

Ishita

Interview Address

Pune Kharadi, Kharadi, Pune
Posted 2 days ago

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