International Non Voice Process

15,000 - 25,000 /month

Odilia Global Private Limited

Sector 63 Noida, Noida

6 - 36 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

We are looking for a International Non Voice Process to join our team at Odilia Global Private Limited. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this International Non Voice Process job

What qualifications and experience are required for this International Non Voice Process position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this International Non Voice Process job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many vacancies are there for this International Non Voice Process job?
Ans : There are 25 vacancies for this International Non Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Non Voice Process job is open for both male and female candidates.
What are the key responsibilities of this International Non Voice Process job?
Ans : As a International Non Voice Process, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Non Voice Process position is Sector 63 Noida, Noida.
Who is the right fit for this International Non Voice Process job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-3 years of experience is the right fit for this International Non Voice Process job.
What makes this International Non Voice Process job a good opportunity?
Ans : This International Non Voice Process job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.