Customer Support International Non Voice Process

20,000 - 60,000 /month*

Microsoft Azure

Udyog Vihar Phase V, Gurgaon

₹10,000 incentives included

0 - 5 years Experience in Customer Support / TeleCaller

70 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a International Non Voice and Voice Process Candidates to join our team at Microsoft Azure. The role offers ₹ 20,000 - ₹ 60,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support International Non Voice Process job

What skills and experience do you need for this Customer Support International Non Voice Process job?
Ans : To apply for this Customer Support International Non Voice Process job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹60,000 per month in this Customer Support International Non Voice Process position.
What shift and timings does this job follow?
Ans : This Customer Support International Non Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar Phase V, Gurgaon.
How many vacancies are there for this Customer Support International Non Voice Process job?
Ans : There are 70 vacancies for this Customer Support International Non Voice Process role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support International Non Voice Process, you will work on skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support International Non Voice Process position is Udyog Vihar Phase V, Gurgaon.
Who is the right fit for this Customer Support International Non Voice Process job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 0-5 years of experience is the right fit for this Customer Support International Non Voice Process job.
What makes this Customer Support International Non Voice Process job a good opportunity?
Ans : This Customer Support International Non Voice Process job is a good opportunity as it offers a salary between ₹20,000-₹60,000 per month. This is a Full Time job and has 70 openings.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process, Amcat assessment, Good Communication skills, BPO Experience preferred, International Processes only, Email Writing