We are looking for a International Non Voice Process to join our team at Loan Riders. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹23,000 - ₹35,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this International Non Voice Process job
Can freshers or experienced candidates apply for this International Non Voice Process role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this International Non Voice Process role.
What is the salary and job type for this role?
Ans : The salary for this International Non Voice Process job ranges between ₹23,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Uppal, Hyderabad.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Non Voice Process job is open for both male and female candidates.
Where is this job located?
Ans : This International Non Voice Process job is located in Uppal, Hyderabad.
Why should you apply for this International Non Voice Process job?
Ans : This International Non Voice Process job offers a salary between ₹23,000-₹35,000 per month. This is a Full Time opportunity and has 25 openings available.