International Non Voice Process

Greetings from IntouchCX !

We are currently Hiring for International Non Voice Process | Email and Chat support

Contact : HR Meghana A C
Phone number : 9620689154
Email I'd : ac.meghana@intouchcx.com

Location: Bangalore ( Ecity Phase 1)

( Face to Face Interview) If you're interested in this position, you can revert me back or you can directly contact me on the above number.

Having daily interactions with the customer to handle issues from end to end via chat & Email.

Going the extra mile to engage customers in solving issues and ensuring satisfaction

Quickly and effectively building rapport with customers while diagnosing and resolving i issues

Providing white glove service and having the ability to provide an overall excellent customer experience

Managing customer expectations regarding estimated response times.

Critical Skills:

Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation

Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs

Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

Educational/Work Experience and Requirements:

Must successfully pass a background check

Plus 2 is a must Graduation degree is a plus

Must have at least six months customer service experience or equivalent

Experience in the gaming/tech support industry is a plus

Perks and Benefits:

2 way free cab and food provided
Attractive incentives and attendance bonus is also provided

Role: Email Support

Industry Type: BPM / BPO

Employment Type: Full Time, Permanent Role

Category: Non Voice

Education UG: Graduation Not Required

Contact : HR Meghana A C
Phone number : 9620689154
Email I'd : ac.meghana@intouchcx.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this International Non Voice Process job

1. What is the eligibility criteria to apply for this International Non Voice Process job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹34000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Non Voice Process job?
   Ans: This International Non Voice Process job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Non Voice Process job?
   Ans: No, there is no fee applicable for applying this International Non Voice Process job and during the employment with the company, i.e., INTOUCHCX.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Non Voice Process role?
   Ans: There is an immediate opening of 50 International Non Voice Process at INTOUCHCX
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Non Voice Process job?
   Ans: This International Non Voice Process job has Rotational Shift.