We are looking for a International Non Voice Process to join our team at ECPL. The role offers ₹17500 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this International Non Voice Process job
What is the eligibility criteria to apply for this International Non Voice Process job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17500 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Non Voice Process job?
Ans: This International Non Voice Process job will have 5 working days.
Are there any charges applicable while applying or joining this International Non Voice Process job?
Ans: No, there is no fee applicable for applying this International Non Voice Process job and during the employment with the company, i.e., Ecpl.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Non Voice Process role?
Ans: There is an immediate opening of 50 International Non Voice Process at Ecpl
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Non Voice Process job?
Ans: This International Non Voice Process job has Night Shift.
A Naukri Group company
LoginHire Local Staff
17,500 - 22,000 /month
Ecpl
Hennur, Bangalore
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
