International Non Voice Process

20,000 - 65,000 /month*

Amazon

Sector 28 Gurgaon, Gurgaon

₹25,000 incentives included

0 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

70 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a International Non Voice and Voice Process candidates to join our team. The role offers ₹20000 - ₹45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this International Non Voice Process job

What is the eligibility criteria to apply for this International Non Voice Process job?
Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹65000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this International Non Voice Process job?
Ans: This International Non Voice Process job will have 5 working days.
Are there any charges applicable while applying or joining this International Non Voice Process job?
Ans: No, there is no fee applicable for applying this International Non Voice Process job and during the employment with the company, i.e., Amazon.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Non Voice Process role?
Ans: There is an immediate opening of 70 International Non Voice Process at Amazon
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Non Voice Process job?
Ans: This International Non Voice Process job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process, International Calling, Amcat assessment, International Processes only, BPO Experience preferred, Good communication skills, Email Writing

Shift

Rotational

Salary

₹ 20000 - ₹ 65000

English Proficiency

Yes

Contact Person

Tarun Nijhawan

Posted 10+ days ago

Apply to similar jobs

International BPO Executive

₹ 20,000 - 80,000 per month *

Verizon

Udyog Vihar Phase V, Gurgaon

Skills: Non-voice/Chat Process, Query Resolution, International Calling, Computer Knowledge

New

Incentives included

70 Openings

Sales Executive

₹ 40,000 - 50,000 per month

Nextgen Manpower Solutions

Sector 18 Gurgaon, Gurgaon

Skills: Domestic Calling, Non-voice/Chat Process, ,, International Calling, Computer Knowledge, Other INDUSTRY, Query Resolution

New

30 Openings

International Customer Support Executive

₹ 20,000 - 49,000 per month *

Impact Services Private Limited

DLF CITY PHASE 3, Gurgaon

Skills: International Calling, Domestic Calling

New

Incentives included

50 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > International Non Voice Process