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Customer Support International Non Voice Process

salary 20,000 - 40,000 /month
company-logo
job companyAmazon
job location Ferns City, Bangalore
job experienceFreshers in Customer Support / TeleCaller
7 Openings
full_part_time फुल टाइम/पार्ट टाइम

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Cab, PF

जॉब डिस्क्रिप्शन

We are looking for a International Non Voice Process to join our team at Amazon. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Age criteria 18 to 29 years

अन्य डिटेल्स

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support International Non Voice Process job

  1. Can freshers or experienced candidates apply for this Customer Support International Non Voice Process role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support International Non Voice Process role.
  2. What salary is offered for this Customer Support International Non Voice Process job?
    Ans : The salary for this Customer Support International Non Voice Process job ranges between ₹20,000-₹40,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Non Voice Process job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ferns City, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 7 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support International Non Voice Process job is located in Ferns City, Bangalore.
  8. Why should you apply for this Customer Support International Non Voice Process job?
    Ans : This Customer Support International Non Voice Process job offers a salary between ₹20,000-₹40,000 per month. This is a Both opportunity and has 7 openings available.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 40000

संपर्क व्यक्ति

HR Team

इंटरव्यू ऐड्रेस

Bangalore, Karnataka, JP Nagar, Bangalore
Posted 7 hours ago
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