We are looking for a International Non Voice Process to join our team at Ag Manpower Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to International coding us services. The role offers ₹23,000 - ₹35,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Support International Non Voice Process job
Can freshers or experienced candidates apply for this Customer Support International Non Voice Process role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support International Non Voice Process role.
How much can you earn in this position?
Ans : You can earn between ₹23,000-₹35,000 per month in this Customer Support International Non Voice Process position.
What shift and timings does this job follow?
Ans : This Customer Support International Non Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malakpet, Hyderabad.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support International Non Voice Process job is located in Malakpet, Hyderabad.
Why should you apply for this Customer Support International Non Voice Process job?
Ans : This Customer Support International Non Voice Process job offers a salary between ₹23,000-₹35,000 per month. This is a Full Time opportunity and has 25 openings available.