International Customer Support Executive

20,000 - 40,000 /month

Wns

Magarpatta, Pune

1 - 6 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF

Job Description

We are looking for a International Customer Support Executive to join our team at WNS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to International BPO. The role offers ₹20,000 - ₹40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this International Customer Support Executive job

Who is eligible to apply for this International Customer Support Executive job at Wns?
Ans : Candidates should have a Graduate and above qualification for this International Customer Support Executive job offered by Wns.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹40,000 per month in this International Customer Support Executive position.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Magarpatta, Pune.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This International Customer Support Executive job is located in Magarpatta, Pune.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹20,000-₹40,000 per month. This is a Full Time opportunity and has 50 openings available.