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International Customer Support Executive

salary 40,000 - 99,000 /month
company-logo
job companyWay To Work The Management Consultants
job location BTM Layout, Bangalore
job experience1 - 3 years Experience in Customer Support / TeleCaller
40 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Night Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Customer Support Executive to join our team at Way To Work The Management Consultants. The role offers ₹40,000 - ₹99,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this International Customer Support Executive job

  1. What skills and experience do you need for this International Customer Support Executive job?
    Ans : To apply for this International Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-3 years of experience.
  2. What salary is offered for this International Customer Support Executive job?
    Ans : The salary for this International Customer Support Executive job ranges between ₹40,000-₹99,000 per month.
  3. What shift and timings does this job follow?
    Ans : This International Customer Support Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in BTM Layout, Bangalore.
  5. How many vacancies are there for this International Customer Support Executive job?
    Ans : There are 40 vacancies for this International Customer Support Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-3 years of experience are eligible to apply for this International Customer Support Executive role. Only male candidates are eligible.
  7. What does the role of International Customer Support Executive involve?
    Ans : As a International Customer Support Executive, your work will involve skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this International Customer Support Executive position is BTM Layout, Bangalore.
  9. Who is the right fit for this International Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-3 years of experience is the right fit for this International Customer Support Executive job.
  10. What makes this International Customer Support Executive job a good opportunity?
    Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹40,000-₹99,000 per month. This is a Full Time job and has 40 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, International Calling

Shift

Night

Contract Job

No

Salary

₹ 40000 - ₹ 99000

English Proficiency

Yes

Contact Person

Shruti Agarwal
Posted 20 hours ago
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