International Customer Support Executive

salary 18,000 - 35,000 /month
company-logo
job companyVmc Staffing Solutions (opc) Private Limited
job location Field job
job location Kompally, Hyderabad
job experience1 - 5 years Experience in Customer Support / TeleCaller
Replies in 24hrs
20 Openings
full_time Full Time
expired jobThis job is no longer accepting applications

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

hiring for internation voice process
Requirements:••
- Minimum of 1 year of experience in inbound call processes within a customer service environment.- Excellent verbal communication skills with a clear and professional phone manner.- Strong problem-solving abilities and the ability to think on your feet.- Familiarity with CRM systems and call center software.- Ability to work in a fast-paced environment and handle high call volumes.- Customer-centric mindset with a commitment to delivering top-notch service.

Preferred candidate profile

• Reviewing account information and answers.

• In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Autopay & Surcharges, Service charges, and taxes)

• Experience resolving customer issues in billing,. Demonstrated communication skills.

• The clarity in thought process (Able to articulate his/ her thought)

• Ability to handle tough situations with customers.

• Strong ability to multitask and take fast decisions independently.

• Willing to work in a 24•7 environment (Rotational shifts/5 Days a week).

• Customer Centric & Logical Thinking & Need to be Enough Spontaneous

• Ensure Timely & Professional Responses to all Queries.

 

Perks and Benefits 

Perks and benefits Cab Facility both ways [ Pick up and drop within Transport radius] Immense Growth Opportunities

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this International Customer Support Executive job

  1. What is the eligibility criteria to apply for this International Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹35000 per month that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this International Customer Support Executive job?
    Ans: This International Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., Vmc Staffing Solutions (opc) Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Support Executive role?
    Ans: There is an immediate opening of 20 International Customer Support Executive at Vmc Staffing Solutions (opc) Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Customer Support Executive job?
    Ans: This International Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Product Demo, Lead Generation, Convincing Skills, Area Knowledge, Computer Knowledge, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 35000

English Proficiency

No

Contact Person

Santhosh

Interview Address

Near Bachpan School, 5th Floor, 1-4-945, Flat No. 524, Janapriya Abodes, Gandhi Nagar
Posted 10+ days ago
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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > International Customer Support Executive
expired jobThis job is no longer accepting applications
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