Required Skills & Qualifications:

• Excellent written English with strong grammar and punctuation skills.

• Strong reading comprehension and problem-solving abilities.

• Familiarity with MS Office tools, email writing, and internet browsing.

• Ability to multitask and work in a fast-paced environment.

• Previous customer service experience (preferred but not mandatory).

• Willingness to work in rotational shifts (if applicable to the role).

  Selection Process:

  1st Round – Essay Writing (Online)

  2nd Round – In-Office Assessment (Shortlisted Candidates Only):

  3rd Round – Walk-in Interview:

  Eligibility Criteria:

  • Freshers: Basic salary ₹16,000 per month

  • Experienced (1 year or more): Salary up to ₹30,000 (based on interview performance)

  • Excellent command of English (both grammar and comprehension)

  • Good typing speed and accuracy

  • Basic knowledge of MS Office, email writing, and internet usage

    Description

    Job Summary:

    We are hiring dedicated and enthusiastic individuals for the role of International Customer Support Executive. You will be responsible for handling customer queries through a chat-based platform in a simulated environment. This role demands excellent written communication skills, quick problem-solving abilities, and a strong customer-first mindset.

    Roles and Responsibilities:

    • Respond to customer queries via live chat or email in a professional, courteous, and timely manner.

    • Understand customer needs and provide accurate information or resolve issues efficiently.

    • Follow communication scripts and workflows where applicable, while maintaining a natural and friendly tone.

    • Document all customer interactions clearly and concisely in the system.

    • Escalate complex issues to the appropriate department or supervisor when necessary.

    • Maintain product knowledge and stay updated on service offerings, policies, and procedures.

    • Meet performance metrics such as response time, resolution time, and customer satisfaction.

    • Ensure a high level of customer satisfaction through proactive support and empathetic communication.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 10 International Customer Support Executive at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Day Shift.