International Customer Support Executive

🔹 Job Title:

International Customer Support Executive

🔹 Department:

Customer Service (BPO)

🔹 Company:

[24]7.ai

🔹 Employment Type:

Permanent, Full-Time

🔹 Work Type:

On-Site

🔹 Location:

Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru – 560087

🔹 Salary:

₹16,000 – ₹30,000 per month
Notice Period: Immediate

🔹 Shift Timings:

Night Shifts / Rotational Shifts

🔹 No. of Openings:

10

🔹 Age Limit:

18 – 30 years

🔹 Experience:

0 – 5 years
(Freshers welcome; experienced candidates offered higher pay based on performance)

🔹 Qualification:

Minimum: 12th Pass

🔹 Job Summary:

We are looking for enthusiastic and customer-focused individuals for the role of International Customer Support Executive. The role involves handling customer queries through chat/email in a simulated, high-paced environment.

🔹 Roles and Responsibilities:

• Respond to international customer queries via live chat and email professionally and promptly.

• Understand customer concerns and provide accurate information or resolutions.

• Follow communication guidelines/scripts while maintaining a natural and courteous tone.

• Maintain records of all customer interactions.

• Escalate unresolved queries to higher departments.

• Stay up to date with product and service knowledge.

• Achieve key performance metrics such as resolution time and customer satisfaction.

• Deliver proactive and empathetic support to enhance customer experience.

🔹 Required Skills:

• Excellent English (written) with strong grammar and comprehension

• Good typing speed and accuracy

• Computer proficiency: MS Office, email writing, internet browsing

• Strong problem-solving and multitasking ability

• Prior customer support experience (preferred but not mandatory)

• Ability to work in night/rotational shifts

🔹 Selection Process:

1. Essay Writing (Online)

2. In-Office Assessment (Shortlisted candidates)

3. Walk-in Interview

🔹 Additional Notes:

• Ensure stable internet for online assessments

• Maintain professional appearance and communication throughout the process

• Formal dress code required for interviews

Interested candidate mail on parulbarua@earlyjobs.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 10 International Customer Support Executive at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Night Shift.