International Customer Support Executive

20,000 - 35,000 /month

Tech Mahindra

Sector 63 Noida, Noida

0 - 3 years Experience in Customer Support / TeleCaller

99 Openings

फुल टाइम

जॉब हाइलाइट्स

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a International Customer Support Executive to join our team at Tech Mahindra. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Customer Support Executive job

Can freshers or experienced candidates apply for this International Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this International Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹35,000 per month in this International Customer Support Executive position.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 99 vacancies for this International Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Sector 63 Noida, Noida.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 99 openings.