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International Customer Support Executive

salary 19,000 - 35,000 /month
company-logo
job companyPassion People
job location Marathahalli, Bangalore
job experience0 - 6 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Description

We are looking for a International Customer Support Executive to join our team at Passion People. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 19,000 - ₹ 35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this International Customer Support Executive job

  1. Can freshers or experienced candidates apply for this International Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this International Customer Support Executive role.
  2. What salary is offered for this International Customer Support Executive job?
    Ans : The salary for this International Customer Support Executive job ranges between ₹19,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This International Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
  5. How many vacancies are there for this International Customer Support Executive job?
    Ans : There are 50 vacancies for this International Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this International Customer Support Executive position is Marathahalli, Bangalore.
  8. What makes this International Customer Support Executive job a good opportunity?
    Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹19,000-₹35,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 19000 - ₹ 35000

Contact Person

HR Reena

Interview Address

1421, HBR Layout, HBR Layout, Bangalore
Posted 2 days ago
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