International Customer Support Executive

18,000 - 25,000 /month

Ovni Management Private Limited

Sector 54 Gurgaon, Gurgaon

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a International Customer Support Executive to join our team at Ovni Management Private Limited. The role offers ₹ 18,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this International Customer Support Executive job

Who is eligible to apply for this International Customer Support Executive job at Ovni Management Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like International Calling for this International Customer Support Executive job offered by Ovni Management Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this International Customer Support Executive position.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 54 Gurgaon, Gurgaon.
How many vacancies are there for this International Customer Support Executive job?
Ans : There is 1 vacancy for this International Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Customer Support Executive, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Sector 54 Gurgaon, Gurgaon.
Who is the right fit for this International Customer Support Executive job?
Ans : A candidate having skills like International Calling with 1-2 years of experience is the right fit for this International Customer Support Executive job.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 1 openings.