A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Moonelevate Solution Private Limited
Koramangala, Bangalore
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
International Voice Process Executive – US Process
Company: MoonElevate Solution Pvt Ltd
Location: Koramangala, Bengaluru
Salary: ₹20,000 – ₹25,000 per month
Experience: Fresher & Experienced candidates can apply
Education: Graduate
Shift: Night Shift
Process: Voice Process – Inbound & Outbound
Joining: Immediate Joiners Preferred
Transport: One-way cab facility provided
Job Description:
MoonElevate Solution Pvt Ltd is looking for enthusiastic and customer-focused International Voice Process Executives to join our US Process team.
The selected candidates will be responsible for handling customer enquiries, assisting customers with loan-related applications, explaining loan details clearly, and conducting follow-ups through professional communication.
This role involves both inbound and outbound calls and requires candidates with good English communication and customer-handling skills.
Key Responsibilities:
Handle inbound and outbound customer calls related to loan services.
Respond professionally to customer enquiries and provide accurate information.
Assist customers with loan-related applications and processes.
Explain loan details, terms, and procedures clearly to customers.
Follow up with customers regarding loan enquiries and applications.
Maintain professional communication and build a positive customer experience.
Record and update customer information accurately.
Handle customer queries and provide appropriate assistance.
Follow company processes, guidelines, and quality standards.
Eligibility & Skills:
Graduate candidates can apply.
Freshers are welcome to apply.
Candidates with prior BPO/voice process experience are also eligible.
Good English communication and verbal skills.
Good listening and customer-handling skills.
Basic computer knowledge.
Ability to communicate confidently with customers.
Positive attitude and willingness to learn.
Comfortable working in a night shift.
Compensation & Benefits:
Salary: ₹20,000 – ₹25,000 per month.
One-way cab facility provided.
Immediate joining opportunity.
Professional work environment.
Training and process guidance will be provided.
Working Details:
Working Days: 5
Weekly Off: Saturday&Sunday
Shift Timing: Night Shift
Why Join MoonElevate?
Opportunity to start or build your career in an international BPO environment.
Freshers can apply.
Structured training and process support.
Professional and growth-oriented workplace.
