International Customer Support Executive

Job Summary:

We are seeking a Customer Support Executive who will serve as the first point of contact for our customers. The ideal candidate will be responsible for resolving customer queries efficiently and professionally via phone, email, and chat.

Key Responsibilities:

• Respond promptly to customer inquiries through various channels (calls, emails, chat).

• Resolve product or service issues by clarifying customer complaints and determining the best solutions.

• Maintain records of customer interactions, transactions, feedback, and complaints.

• Follow up to ensure customer satisfaction and escalate unresolved issues when necessary.

• Provide accurate, valid, and complete information using the right methods/tools.

• Collaborate with internal teams to improve customer service processes.

• Stay updated on product knowledge and company policies.

Required Skills & Qualifications:

• Excellent communication skills in English (verbal and written).

• 0–2 years of experience in customer service or a related field (freshers can apply).

• Strong problem-solving and interpersonal skills.

• Ability to handle pressure and work in a fast-paced environment.

Shift & Working Days:

• Rotational shifts / Night shifts

• 5 days/week.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹50000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., JOULESTOWATTS BUSINESS SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 50 International Customer Support Executive at JOULESTOWATTS BUSINESS SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Night Shift.