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International Customer Support Executive

salary 27,000 - 50,000 /month
company-logo
job companyJobgenix
job location Industrial Area, Sector 62, Noida
job experience6 - 24 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab
star
Aadhar Card, PAN Card

Job Description

International – Voice Customer Support

Designation: Associate Customer Support / Senior Associate Customer Support

Band / Grade: U1 / U2

Job Location: Galaxy Embassy, Sector 62, Noida

Process: CSA Voice Support

Employment Type: Full-time / Permanent | Work from Office

Eligibility: Undergraduates and graduates may apply..

Experience: Freshers to less than 24 months – U1; more than 24 months – U2 ( Only voice experience to be considered 100% and Non Voice/Backend etc will have 50% weightage)

Required Skills: Excellent voice communication, customer-handling and problem-solving skills; basic computer proficiency and working knowledge of MS Office; typing speed of at least 20 WPM with 80% accuracy.

Transport: Two-way transportation will be provided.

Key Responsibilities:

• Respond to inbound customer enquiries using cloud-based tools to review accounts, research policies and provide effective solutions.

• Deliver timely, accurate and professional customer service; document contact topics and actions in tools.

• Handle difficult customer interactions positively, escalate issues correctly, and maintain productivity and quality standards.

Interview Process: HR screening, typing test, SVAR assessment (minimum score 60), Operations round, and HR / offer discussion.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this International Customer Support Executive job

  1. Who is eligible to apply for this International Customer Support Executive job at Jobgenix?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, International Calling for this International Customer Support Executive job offered by Jobgenix.
  2. How much can you earn in this position?
    Ans : You can earn between ₹27,000-₹50,000 per month in this International Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This International Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Industrial Area, Sector 62, Noida, Noida.
  5. How many vacancies are there for this International Customer Support Executive job?
    Ans : There are 50 vacancies for this International Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a International Customer Support Executive, you will work on skills like Computer Knowledge, International Calling.
  8. What is the job location for this position?
    Ans : The job location for this International Customer Support Executive position is Industrial Area, Sector 62, Noida, Noida.
  9. Who is the right fit for this International Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, International Calling with 1-2 years of experience is the right fit for this International Customer Support Executive job.
  10. What makes this International Customer Support Executive job a good opportunity?
    Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹27,000-₹50,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

Computer Knowledge, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 27000 - ₹ 50000

English Proficiency

Yes

Contact Person

Souvik Saha
Posted 3 days ago
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