International Customer Support Executive

20,000 - 25,000 /month

Intransj

Chandra Layout, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Kannada

Graduate and above

Females Only

5 days working | Night Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Customer Support Executive to join our team at Intransj. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this International Customer Support Executive job

What qualifications and experience are required for this International Customer Support Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge, International Calling.
What is the salary and job type for this role?
Ans : The salary for this International Customer Support Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chandra Layout, Bangalore.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 2 vacancies for this International Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this International Customer Support Executive role. Only female candidates are eligible.
What are the key responsibilities of this International Customer Support Executive job?
Ans : As a International Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Chandra Layout, Bangalore.
Who is the right fit for this International Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling with 1-2 years of experience is the right fit for this International Customer Support Executive job.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

International Calling, Computer Knowledge

Shift

Night

Contract Job

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Syed

Interview Address

1443, 3RD FLOOR, 80 Feet Rd, above Nagarbhavi 1st Stage, Nagarbhavi 1st Stage, BDA Lay Out, Chandra Layout, Bengaluru, Karnataka 560072, Chandra Layout, Bangalore

Posted 3 hours ago