International Customer Support Executive

The role of the Customer Service Associate (CSA) - Voice, will be responsible

for:

➢ Having daily interactions with the customer to handle issues from

end to end via call

➢ Going the extra mile to engage customers in solving issues and

ensuring satisfaction

➢ Quickly and effectively building rapport with customers while

diagnosing and resolving ssues

➢ Providing white glove service and having the ability to provide an

overall excellent customer experience

➢ Managing customer expectations regarding estimated response

times

Essential Functions

▪ An obligation to deliver exceptional customer service

▪ Receive inbound calls to gather and verify required information and do

utmost within their power to solve customer problems

▪ Have excellent judgment skills to be able to properly evaluate situations

and immediately by providing effective solutions

▪ Ability to learn new skills and quickly absorb and interpret new

information, products, and

▪ features from the perspective of the customer

▪ Actively listen to the customer, and show empathy and patience

▪ Provide information to the client and place appropriate notes in system indicating exactly what action was taken or needs to be taken

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., Intouch Cx.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 99 International Customer Support Executive at Intouch Cx
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Rotational Shift.