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International Customer Support Executive

salary 17,000 - 25,000 /month
company-logo
job companyIms
job location Vijay Nagar, Indore
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab
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Job Description

We are looking for a International Customer Support Executive to join our team at Ims. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹17,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this International Customer Support Executive job

  1. What skills and experience do you need for this International Customer Support Executive job?
    Ans : To apply for this International Customer Support Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this International Customer Support Executive job ranges between ₹17,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This International Customer Support Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this International Customer Support Executive job?
    Ans : As a International Customer Support Executive, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This International Customer Support Executive job is located in Vijay Nagar, Indore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience is ideal for this International Customer Support Executive job.
  10. Why should you apply for this International Customer Support Executive job?
    Ans : This International Customer Support Executive job offers a salary between ₹17,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

Domestic Calling, International Calling, Query Resolution, Voice process

Shift

Night

Contract Job

No

Salary

₹ 17000 - ₹ 25000

English Proficiency

Yes

Contact Person

Vishakha Sahu
Posted 5 hours ago

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Job Hai > Jobs in Indore > Customer Support / TeleCaller Jobs in Indore > International Customer Support Executive