International Customer Support Executive

25,000 - 30,000 /month

Igt Solutions

Manyata Tech Park, Bangalore

6 - 72 months Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a International Customer Support Executive to join our team at IGT SOLUTIONS. The role offers ₹25,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this International Customer Support Executive job

What is the eligibility criteria to apply for this International Customer Support Executive job?
Ans: The candidate should be All Education levels and above with 6 months - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Customer Support Executive job?
Ans: This International Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this International Customer Support Executive job?
Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., Igt Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Support Executive role?
Ans: There is an immediate opening of 50 International Customer Support Executive at Igt Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Support Executive job?
Ans: This International Customer Support Executive job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance, PF

Skills Required

International Calling

Shift

Rotational

Salary

₹ 25000 - ₹ 30000

Contact Person

Sworna Mughi

Posted a day ago

Apply to similar jobs