Job Title: International Customer Service Associate – Broadband Process (US)Location: Vibhuti Khand, Gomti Nagar, LucknowSalary: ₹15,000 – ₹20,000/monthShift: 6PM–3AM & 5AM–2PM (US shifts) | Working Days: Monday–FridayJob Overview:Join our team as an International Customer Service Associate to support US-based broadband customers. You’ll handle calls, emails, and chats to resolve service issues, assist with internet/billing queries, and ensure a top-notch customer experience.Responsibilities:Handle inbound/outbound queries for US customers.Troubleshoot broadband and connectivity issues.Guide users through modem/router setup and billing concerns.Maintain accurate records in CRM and follow process guidelines.Meet quality and performance goals (AHT, FCR, CSAT).Requirements:Excellent English communication skills.Willingness to work night/rotational shifts.Prior BPO or broadband support experience is a plus.Basic understanding of internet/networking concepts.Limited-time hiring opportunity — apply now!
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this International Customer Support Executive job
What is the eligibility criteria to apply for this International Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this International Customer Support Executive job?
Ans: This International Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this International Customer Support Executive job?
Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., Elite Employment.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Support Executive role?
Ans: There is an immediate opening of 50 International Customer Support Executive at Elite Employment
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Support Executive job?
Ans: This International Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
No. Of Working Days
6
Benefits
Insurance, PF, Medical Benefits
Skills Required
Computer Knowledge, Query Resolution, International Calling
Shift
Day
Salary
₹ 15000 - ₹ 20000
English Proficiency
Yes
Contact Person
Neha Singh
Interview Address
C-3, near lekhraj metro station, Maruti Puram, Indira Nagar, Lucknow, Uttar Pradesh 226016
Posted 5 days ago
Apply to similar jobs
Telecaller Outbound
₹ 25,000 - 30,000 per month
Bismillah Computers
Work from home
Skills: Computer Knowledge, Domestic Calling
19 Openings
Customer Support Executive
₹ 20,000 - 30,000 per month
Campaignwala
Work from home
0 - 6+ years Experience in Customer Support / TeleCaller
99 Openings
Customer Support Executive
₹ 20,000 - 30,000 per month
Campaignwala
Work from home
0 - 6+ years Experience in Customer Support / TeleCaller
99 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
Stay updated with your job applies
Apply on jobs on the go and recieve all your job application updates
A Naukri Group company
LoginHire Local Staff
15,000 - 20,000 /month
Elite Employment
Gomti Nagar, Lucknow
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
