International Customer Support Executive

15,000 - 19,000 /month*

Ecomdeck Solutions

Adajan, Surat

₹2,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Summary:

· UK based company dealing with customers of online store

· Follow up (with suppliers & courier) to ensure that appropriate actions are taken on customers' requests.

· Ability to listen carefully and understand British accent

Responsibilities and Duties:

· Answer calls professionally to provide information about products, take/ cancel orders, or obtain details of complaints.

· Conduct regular outbound sales and follow-up calls to generate sales opportunities, convince customers to complete purchases, and encourage product reviews in line with company targets.

· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

· Willingness to solve customers’ problems

· Refer unresolved customer grievances or special requests to designated departments for further investigation.

Required Experience, Skills and Qualifications

· Fluent in English

· Excellent communication skills and ability to learn

· Knowledge of internet and ability to use Microsoft Office and email to quickly look up customer information

· Job Type: Full-time

· Schedule: UK shift

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International Customer Support Executive job

Can freshers or experienced candidates apply for this International Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this International Customer Support Executive role.
What salary is offered for this International Customer Support Executive job?
Ans : The salary for this International Customer Support Executive job ranges between ₹15,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adajan, Surat.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 2 vacancies for this International Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What does the role of International Customer Support Executive involve?
Ans : As a International Customer Support Executive, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Adajan, Surat.
Who is the right fit for this International Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling with 0-7 years of experience is the right fit for this International Customer Support Executive job.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹19,000 per month. This is a Full Time job and has 2 openings.