International Customer Support Executive

salary 10,000 - 35,000 /Month
company-logo
job companyCresta Kans
job location Sector-75 Mohali, Mohali
job experience0 - 2 years Experience in Customer Support / TeleCaller
80 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
PAN Card, Aadhar Card

Job Description

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th pass and fresher graduate can also apply and 1 year Experience or Freshers both are welcome. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Customer Support Executive job

  1. What is the eligibility criteria to apply for this International Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mohali.
  3. How many working days are there for this International Customer Support Executive job?
    Ans: This International Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., CRESTA KANS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Support Executive role?
    Ans: There is an immediate opening of 80 International Customer Support Executive at CRESTA KANS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Customer Support Executive job?
    Ans: This International Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

International Calling, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 35000

English Proficiency

Yes

Contact Person

Aastha
Posted a day ago
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Job Hai > Jobs in Mohali > Customer Support / TeleCaller Jobs in Mohali > International Customer Support Executive
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