International Customer Support Executive

25,000 - 32,000 /month

Consign Space Solutions Private Limited

Mansarovar, Jaipur

6 - 36 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive (MMS English – Media Market Saturn Work)

Job Overview:

We are seeking dynamic and customer-focused individuals for the role of Customer Support Executive for the Media Market Saturn process. The role involves handling customer queries efficiently while delivering excellent service in a fast-paced e-commerce support environment.

Key Responsibilities:

Handle inbound and/or outbound customer interactions via voice support
Resolve customer queries related to e-commerce products, orders, and services
Provide accurate information and ensure customer satisfaction
Maintain professional communication with customers at all times
Document interactions and follow up on pending issues
Meet performance metrics such as quality, productivity, and customer satisfaction

Eligibility Criteria:

Education: Any Graduate / Undergraduate
Experience: Minimum 6 months of experience in BPO / Customer Support (preferably in e-commerce)
Language Skills: Excellent English communication skills (C1 level fluency required)

Assessment & Selection Process:

HR Round & Operations Round
Versant Assessment (C1 US Voice)

Salary:

Up to ₹32,000 per month (based on experience and performance)

Work Schedule:

5.5 days working
Rotational shifts and weekly offs

Transportation & Benefits:

Cabs provided:
- 180• Number Of Night Shifts For Males & One Sided Cabs For Females In Odd Hours

Additional Requirements:

Comfortable working in rotational shifts, including night shifts
Strong problem-solving and interpersonal skills
Ability to work in a fast-paced environment

HR Ajay Contact- 8094856487/7340533458

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this International Customer Support Executive job

What qualifications and experience are required for this International Customer Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this International Customer Support Executive job ranges between ₹25,000-₹32,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this International Customer Support Executive job?
Ans : As a International Customer Support Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Support Executive job is located in Mansarovar, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-3 years of experience is ideal for this International Customer Support Executive job.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹25,000-₹32,000 per month. This is a Full Time opportunity and has 50 openings available.