International Customer Support Executive

salary 23,000 - 40,000 /month*
company-logo
job companyConcentrix
job location 1st Block Koramangala, Bangalore
job experience1 - 6 years Experience in Customer Support / TeleCaller
New
50 Openings
* Incentives included
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Customer Support Executive to join our team at Concentrix. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹23000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the rotational shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this International Customer Support Executive job

  1. What is the eligibility criteria to apply for this International Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 1 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹23000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this International Customer Support Executive job?
    Ans: This International Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., CONCENTRIX.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Support Executive role?
    Ans: There is an immediate opening of 50 International Customer Support Executive at CONCENTRIX
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Customer Support Executive job?
    Ans: This International Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Meal, Insurance, PF, Medical Benefits, Cab

Skills Required

International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 23000 - ₹ 55000

English Proficiency

Yes

Contact Person

Kamba
Posted a day ago
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