Handle customer queries via calls, emails, or chat during night shift
Provide accurate information and resolve customer issues promptly
Maintain customer records and update support tickets
Follow company processes and quality standards
Escalate complex issues to the concerned team when required
Ensure high customer satisfaction and service quality
Excellent verbal and written communication skills (English)
Strong problem-solving and customer-handling skills
Ability to work in night shifts and rotational shifts
Basic computer knowledge and CRM tools
Calm, patient, and professional attitude
FOR MORE INFORMATION CONTACT ON 8827277596 OR SHARE RESUME ON hrankitaindore@gmail.com