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International Customer Support Executive

salary 18,000 - 30,000 /month*
company-logo
job companyAlorica India Private Limited
job location Bellandur, Bangalore
incentive₹5,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift

Job Description

Key Responsibilities 1. Handle customer queries, complaints and service requests professionally. 2. Understand customer concerns and provide appropriate solutions within the defined timelines. 3. Assist customers with account-related queries, service issues and general support requirements. 4. Provide accurate information regarding products, services and processes. 5. Ensure customer satisfaction through effective communication and problem-solving. 6. Follow company guidelines, process procedures and quality standards. 7. Maintain proper documentation of customer interactions. 8. Escalate complex issues to the appropriate departments whenever required. Process Details Hiring for multiple processes: • E-commerce • Banking • Healthcare • Energy Process allocation will depend on business requirements and candidate suitability

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Customer Support Executive job

  1. Can freshers or experienced candidates apply for this International Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this International Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this International Customer Support Executive job ranges between ₹18,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This International Customer Support Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bellandur, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this International Customer Support Executive job?
    Ans : As a International Customer Support Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This International Customer Support Executive job is located in Bellandur, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling along with 0-2 years of experience is ideal for this International Customer Support Executive job.
  10. Why should you apply for this International Customer Support Executive job?
    Ans : This International Customer Support Executive job offers a salary between ₹18,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Skills Required

International Calling

Shift

Night

Contract Job

No

Salary

₹ 18000 - ₹ 30000

English Proficiency

Yes

Contact Person

Imran

Interview Address

Bangalore Job Hub, Jayanagar, Bangalore
Posted 10 hours ago
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