International Customer Support Executive

Role: Telecalling

Domain: Sales

Client: US client

Experience: 3-6 years

Shift timing: 04.30pm to 02.00am

Package: 20000 to 30000 CTC/month (negotiable)

Work Mode: Work from office (male), Work from home for Female

JD:

We are seeking enthusiastic and persuasive Tele calling Executives to join our growing team. This role involves reaching out to business owners in the United States (USA) to promote us and assist them with tools that help them compare various services for their business. Ideal candidates are strong communicators with a drive to meet daily conversion targets and thrive in a performance-based environment.

Key Responsibilities:

- Make outbound calls to business owners in the U.S. and provide details of the benefits of our programs

- Engage prospects in clear and professional conversations to present the value of a program tailored for their business.

- Guide interested clients on how to use a tool for exploring relevant service providers.

- Transfer qualified leads to the internal processing team or assist directly through the system

- Meet daily targets of 3–4 qualified conversions or transfers.

- Handle rejections with a positive, resilient attitude.

- Log call details and maintain accurate records using calling tools and Excel.

Qualifications:

- Experience 4-6 years is preferred

- Strong communication skills in English, with the ability to engage U.S. clients.

- Excellent communication skills in English with a neutral or U.S.-friendly accent.

- Previous experience in tele calling, lead generation, or BPO/voice processes is preferred.

- Strong interpersonal and persuasive skills.

- Basic technical know-how, including familiarity with Excel and auto-dialers.

- Self-motivated with the ability to work independently.

- Quick learner, open to training and new tools.

Preferred qualification:

- Prior experience working with U.S.-based clients

- Ability to handle high-volume outbound calling using auto-dialer systems

- Multitasking ability and comfort working in a fast-paced, performance-driven environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹25000 per month that depends on your interview. It's a Full Time job in Salem.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., ALITEMAT TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 50 International Customer Support Executive at ALITEMAT TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Night Shift.