International Customer Support Executive

Job Title: Sales and Customer Support Executive

Location: Noida, Sector 6, D-15

Salary: 15000 – 18,000 INR per month

Position Type: Full-time

Working Hours: 9:00 PM to 6:00 AM (Tuesday to Sunday)

Key Responsibilities:

Sales Support:

Assist in generating new business opportunities and lead follow-up.

Prepare and send sales quotations and proposals.

Maintain and update customer data in the CRM system.

Assist customers in making informed purchasing decisions by providing relevant product/service information.

Follow up with potential customers to convert leads into sales.

Customer Support:

Respond to customer inquiries through phone calls, emails, and chat in a professional and timely manner.

Address customer complaints, concerns, and product inquiries.

Provide troubleshooting support and guide customers through using products/services.

Ensure high customer satisfaction and assist in building long-term customer relationships.

Escalate unresolved issues to senior team members as necessary.

Documentation & Reporting:

Maintain accurate records of all customer interactions and sales activities.

Generate daily, weekly, and monthly reports on customer feedback, issues, and sales performance.

Team Collaboration:

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., ADZDRIO INDIA SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 4 International Customer Support Executive at ADZDRIO INDIA SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Night Shift.