International Customer Support Executive

We are looking for an enthusiastic and dedicated Customer Support Executive (International Voice Process) to become a valuable part of our team for top MNC's based in Bengaluru, located at ELECTRONIC CITY, MAHADEV PURA , MARTHALLI , HEBBAL, KUDLUGATE , SHIVAJI NAGAR . The role offers in-hand salary of [₹20,000 - ₹90,000] and involves managing customer calls, delivering outstanding customer service related to providing outstanding support services for [Industry — e.g., E-commerce, customer support, technical support etc.] clients worldwide. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-4 years of experience in customer service or tele calling, who are proficient in English, Hindi, Telugu, Tamil, Malayalam, Kannada . The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th or any graduate is required, and candidates must be open to working 5-6 days of working during the day and rotational shifts.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., ACCENTRIX SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 50 International Customer Support Executive at ACCENTRIX SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Rotational Shift.