We are looking for a International Customer Representative to join our team at Venus Vacations Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹23000 - ₹35000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this International Customer Representative job
Can freshers or experienced candidates apply for this International Customer Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this International Customer Representative role.
What is the salary and job type for this role?
Ans : The salary for this International Customer Representative job ranges between ₹23,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mehdipatnam, Hyderabad.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
Where is this job located?
Ans : This International Customer Representative job is located in Mehdipatnam, Hyderabad.
Why should you apply for this International Customer Representative job?
Ans : This International Customer Representative job offers a salary between ₹23,000-₹35,000 per month. This is a Full Time opportunity and has 20 openings available.