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International Customer Representative

salary 19,500 - 22,000 /month
company-logo
job companyMoon Consultants
job location Hinjewadi, Pune
job experience0 - 2 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, PF

Job Description

We are looking for a International Customer Representative to join our team at Moon Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹19,500 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Customer Representative job

  1. Can freshers or experienced candidates apply for this International Customer Representative role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this International Customer Representative role.
  2. What salary is offered for this International Customer Representative job?
    Ans : The salary for this International Customer Representative job ranges between ₹19,500-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This International Customer Representative job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hinjewadi, Pune.
  5. How many vacancies are there for this International Customer Representative job?
    Ans : There are 99 vacancies for this International Customer Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Representative job is open for both male and female candidates.
  7. What does the role of International Customer Representative involve?
    Ans : As a International Customer Representative, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this International Customer Representative position is Hinjewadi, Pune.
  9. Who is the right fit for this International Customer Representative job?
    Ans : A candidate having skills like International Calling with 0-2 years of experience is the right fit for this International Customer Representative job.
  10. What makes this International Customer Representative job a good opportunity?
    Ans : This International Customer Representative job is a good opportunity as it offers a salary between ₹19,500-₹22,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Cab

Skills Required

International Calling

Shift

Night

Contract Job

No

Salary

₹ 19500 - ₹ 22000

English Proficiency

Yes

Contact Person

Bhoomika
Posted 9 hours ago
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