International Customer Representative

22,000 - 26,000 /month

Jvw Technologies Private Limited

Sector 60 Noida, Noida

6 - 60 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: PF

Job Description

Job Description

We are looking for a International BPO Executive to join our team at Jvw Technologies Private Limited. The role offers ₹22,000 - ₹26,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this International Customer Representative job

What are the eligibility criteria for this International Customer Representative job?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like International Calling, Query Resolution for this International Customer Representative job offered by Jvw Technologies Private Limited in Sector 60 Noida, Noida.
What salary is offered for this International Customer Representative job?
Ans : The salary for this International Customer Representative job ranges between ₹22,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 60 Noida, Noida.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
What does the role of International Customer Representative involve?
Ans : As a International Customer Representative, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Representative job is located in Sector 60 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution along with 1-5 years of experience is ideal for this International Customer Representative job.
Why should you apply for this International Customer Representative job?
Ans : This International Customer Representative job offers a salary between ₹22,000-₹26,000 per month. This is a Full Time opportunity and has 25 openings available.