International Customer Representative

salary 20,000 - 35,000 /month
company-logo
job companyJones Recruitzo
job location Ayappakkam, Chennai
job experience1 - 6 years Experience in Customer Support / TeleCaller
New
50 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: Healthcare
qualification
All Education levels
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description


Job Title: Customer Care Executive – International Voice Process
Company: Mcarepro Health Services Pvt. Ltd.
Location: 9807, Ayyappakkam Main Rd, near Arya Bhavan, TNHB Colony, Annanur, Ayappakkam, Chennai, Tamil Nadu 600077

Job Type: Full-time
Shift: Night Shift (US Process)
Working Days: Monday to Friday
Timings: 8:30 PM – 6:00 AM IST


Job Description:

Mcarepro Health Services Pvt. Ltd. is hiring Customer Care Executives for its International Voice Process (US Healthcare). The ideal candidate should have strong communication skills, a customer-centric approach, and the ability to handle international client calls professionally.


Key Responsibilities:

  • Handle inbound and outbound calls to assist international (US-based) clients.

  • Resolve queries related to healthcare services and maintain a high level of customer satisfaction.

  • Accurately document interactions and escalate complex issues when necessary.

  • Meet performance metrics such as call quality, response time, and resolution rate.

  • Work collaboratively with team members and support departments to ensure seamless customer service.


Requirements:

  • Excellent verbal communication skills in English.

  • Previous experience in international voice process preferred.

  • Basic computer proficiency and familiarity with CRM tools.

  • Strong problem-solving skills and the ability to work under pressure.

  • Willingness to work in night shifts (US time zone).


Salary Structure:

  • 1 to 2 years of experience: ₹20,000 – ₹25,000 per month

  • 2 to 3 years of experience: ₹25,000 – ₹30,000 per month

  • 3 to 4 years of experience: ₹35,000 per month


 

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this International Customer Representative job

  1. What is the eligibility criteria to apply for this International Customer Representative job?
    Ans: The candidate should be All Education levels and above with 1 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this International Customer Representative job?
    Ans: This International Customer Representative job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Customer Representative job?
    Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., JONES RECRUITZO.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Representative role?
    Ans: There is an immediate opening of 50 International Customer Representative at JONES RECRUITZO
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Customer Representative job?
    Ans: This International Customer Representative job has Night Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Insurance, Medical Benefits

Skills Required

International Calling

Shift

Night

Contract Job

No

Salary

₹ 20000 - ₹ 35000

English Proficiency

Yes

Contact Person

Shiva D

Interview Address

9807, Ayyappakkam Main Rd, near Arya Bhavan, TNHB Colony, Annanur, Ayappakkam, Chennai, Tamil Nadu 600077
Posted 16 hours ago
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