We are looking for a International Customer Representative to join our team at Glympse Human Capital Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹35000 - ₹48000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.
More about this International Customer Representative job
What is the eligibility criteria to apply for this International Customer Representative job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹35000 - ₹48000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Customer Representative job?
Ans: This International Customer Representative job will have 5 working days.
Are there any charges applicable while applying or joining this International Customer Representative job?
Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., Glympse Human Capital Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Representative role?
Ans: There is an immediate opening of 50 International Customer Representative at Glympse Human Capital Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Representative job?
Ans: This International Customer Representative job has Rotational Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
5
Benefits
PF, Cab, Insurance, Medical Benefits
Skills Required
International Calling, Domestic Calling, Customer support, International voice, Bpo, customer care
Shift
Rotational
Contract Job
No
Salary
₹ 35000 - ₹ 48000
English Proficiency
No
Contact Person
Manya
Posted 2 days ago
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