Customer Support International Call Center

18,000 - 35,000 /month

Itm Recruitment Services

Sector 18 Gurgaon, Gurgaon

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Flexible Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a International Call Center to join our team at Itm Recruitment Services. The role offers ₹18000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the flexible shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support International Call Center job

What skills and experience do you need for this Customer Support International Call Center job?
Ans : To apply for this Customer Support International Call Center job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Call Center job ranges between ₹18,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Call Center job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Support International Call Center job?
Ans : There are 50 vacancies for this Customer Support International Call Center role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Call Center job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Call Center job?
Ans : As a Customer Support International Call Center, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Call Center position is Sector 18 Gurgaon, Gurgaon.
Who is the right fit for this Customer Support International Call Center job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Customer Support International Call Center job.
What makes this Customer Support International Call Center job a good opportunity?
Ans : This Customer Support International Call Center job is a good opportunity as it offers a salary between ₹18,000-₹35,000 per month. This is a Full Time job and has 50 openings.