We are looking for a International Call Center to join our team at Ag Manpower Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to International services. The role offers ₹23,000 - ₹35,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this International Call Center job
Can freshers or experienced candidates apply for this International Call Center role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this International Call Center role.
How much can you earn in this position?
Ans : You can earn between ₹23,000-₹35,000 per month in this International Call Center position.
What shift and timings does this job follow?
Ans : This International Call Center job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kukatpally, Hyderabad.
How many vacancies are there for this International Call Center job?
Ans : There are 25 vacancies for this International Call Center role.
Is this job open for all genders?
Ans : Yes, this International Call Center job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this International Call Center position is Kukatpally, Hyderabad.
What makes this International Call Center job a good opportunity?
Ans : This International Call Center job is a good opportunity as it offers a salary between ₹23,000-₹35,000 per month. This is a Full Time job and has 25 openings.