International Call Center

Please note, while the designation is CSR, the actual responsibilities are completely HR-related.

Below are the job details for your reference:

Position: Customer Support Representative (HR Operations)

Work Location: Mumbai [Airoli & Vikhroli] & Bangalore [Kormangala/Bellandur]

Experience Required: 0–5 years

Shift: Night [ US Shift ] 

Salary: 25k CTC - 40k CTC + Incentives 

Key Responsibilities:

• Coordinate end-to-end employee onboarding: collecting documents, verifying details, and guiding new hires through the joining process.

• Support HR documentation work such as offer letters, ID creation, employee file maintenance, and HRIS data entry.

• Handle inbound/outbound communication with employees and new joiners regarding HR-related queries and follow-ups.

• Track and update employee records, maintain dashboards, and ensure timely data reporting.

• Coordinate background verification processes with external vendors and internal teams.

• Assist in processing internal HR requests and escalations in coordination with the HR team.

• Manage various HR operational tasks such as attendance tracking, policy queries, and support ticket closure.

• Participate in HR process improvements and ensure SOP adherence in day-to-day tasks.

Requirements:

• Good communication skills in English (both spoken and written).

• Strong attention to detail and organizational ability.

• Proficiency in MS Excel, Google Sheets, or HRMS tools.

• Ability to handle confidential information professionally.

• Freshers with strong interest in HR Operations are welcome.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International Call Center job

1. What is the eligibility criteria to apply for this International Call Center job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹45000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Call Center job?
   Ans: This International Call Center job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Call Center job?
   Ans: No, there is no fee applicable for applying this International Call Center job and during the employment with the company, i.e., ACCENTURE SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Call Center role?
   Ans: There is an immediate opening of 10 International Call Center at ACCENTURE SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Call Center job?
   Ans: This International Call Center job has Night Shift.