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Customer Support International BPO Executive

salary 15,000 - 23,000 /month
company-logo
job companyVrtx Manpower Solution
job location BTM 1st Stage, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Meal, PF
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Job Description

We are looking for a International BPO Executive to join our team at Vrtx Manpower Solution. The role offers ₹15,000 - ₹23,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support International BPO Executive job

  1. What skills and experience do you need for this Customer Support International BPO Executive job?
    Ans : To apply for this Customer Support International BPO Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support International BPO Executive job ranges between ₹15,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International BPO Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in BTM 1st Stage, Bangalore.
  5. How many vacancies are there for this Customer Support International BPO Executive job?
    Ans : There are 25 vacancies for this Customer Support International BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support International BPO Executive job?
    Ans : As a Customer Support International BPO Executive, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International BPO Executive position is BTM 1st Stage, Bangalore.
  9. Who is the right fit for this Customer Support International BPO Executive job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support International BPO Executive job.
  10. What makes this Customer Support International BPO Executive job a good opportunity?
    Ans : This Customer Support International BPO Executive job is a good opportunity as it offers a salary between ₹15,000-₹23,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Meal, Cab, PF

Skills Required

International Calling, Query Resolution, Computer Knowledge, EXCELLENT COMMUNICATION

Shift

Night

Contract Job

No

Salary

₹ 15000 - ₹ 23000

English Proficiency

Yes

Contact Person

Ayesha

Interview Address

BTM, BTM 1st Stage, Bangalore
Posted 16 hours ago

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