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Customer Support International BPO Executive

salary 18,000 - 27,000 /month*
company-logo
job companyVertexhire Consultants
job location Jagatpura, Jaipur
incentive₹5,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Aadhar Card, Bank Account
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Job Description

We are looking for a International BPO Executive to join our team at Vertexhire Consultants. The role offers ₹ 18,000 - ₹ 27,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support International BPO Executive job

  1. What skills and experience do you need for this Customer Support International BPO Executive job?
    Ans : To apply for this Customer Support International BPO Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support International BPO Executive job ranges between ₹18,000-₹27,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International BPO Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Jagatpura, Jaipur.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support International BPO Executive job?
    Ans : As a Customer Support International BPO Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support International BPO Executive job is located in Jagatpura, Jaipur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support International BPO Executive job.
  10. Why should you apply for this Customer Support International BPO Executive job?
    Ans : This Customer Support International BPO Executive job offers a salary between ₹18,000-₹27,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 27000

Regional Languages

Hindi

Contact Person

Siddharth

Interview Address

Near D-Mart, Pratap Nagar, Pratap Nagar, Jaipur
Posted 4 hours ago

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Job Hai > Jobs in Jaipur > Customer Support / TeleCaller Jobs in Jaipur > International BPO Executive