We are looking for a International BPO Executive to join our team at Unify Cx. The role offers ₹19000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.
More about this International BPO Executive job
What is the eligibility criteria to apply for this International BPO Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹19000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mysore.
How many working days are there for this International BPO Executive job?
Ans: This International BPO Executive job will have 5 working days.
Are there any charges applicable while applying or joining this International BPO Executive job?
Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., Unify Cx.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International BPO Executive role?
Ans: There is an immediate opening of 50 International BPO Executive at Unify Cx
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International BPO Executive job?
Ans: This International BPO Executive job has Rotational Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
5 days working
Benefits
Cab, Meal, Insurance
Shift
Rotational
Contract Job
No
Salary
₹ 19000 - ₹ 25000
English Proficiency
No
Contact Person
Raghavendra S
Interview Address
Abhi tech park unifycx mysore
Posted 9 hours ago
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