we are looking for a BPO candidate to join our team Teleperformance (Amozon process). This role involves handling calls, providing exceptional customer support,and addressing queries. The role offers in Hand salary and a dynamic environment with opportunities for growth
• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns and complaints with a problem solving approch
• Provide timely and relevant information to customer to resolve their issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements :
The minimum qualification for this role is 12th pass and Undergraduate.
You will be responsible for resolving customer complaint, offering relevant information.