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Customer Support International BPO Executive

salary 24,000 - 45,000 /month
company-logo
job companyTech Mahindra
job location Sector 62 Noida, Noida
job experience6 - 12 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Benefits: Cab
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Job Description

We are looking for a International BPO Executive to join our team at Tech Mahindra. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹24,000 - ₹45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support International BPO Executive job

  1. What skills and experience do you need for this Customer Support International BPO Executive job?
    Ans : To apply for this Customer Support International BPO Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹24,000-₹45,000 per month in this Customer Support International BPO Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International BPO Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support International BPO Executive, you will work on skills like Computer Knowledge, International Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support International BPO Executive job is located in Sector 62 Noida, Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Support International BPO Executive job.
  10. Why should you apply for this Customer Support International BPO Executive job?
    Ans : This Customer Support International BPO Executive job offers a salary between ₹24,000-₹45,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

Computer Knowledge, International Calling, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 24000 - ₹ 45000

Contact Person

Arif Khan

Interview Address

embassy tower, Sector 62, Noida
Posted 14 hours ago

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