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Customer Support International BPO Executive

salary 10,000 - 18,000 /month*
company-logo
job companySm Group
job location Perungudi, Chennai
incentive₹3,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
star
Internet Connection, Laptop/Desktop, Aadhar Card

Job Description

Job Title: International Voice Process – Customer Support / Sales

Experience: 0-1 Yr

Shift: Dayshift

Location: Chennai

Work Mode: Onsite

Key Responsibilities

  • Handle inbound/outbound calls for international customers, resolving queries or driving sales as per process

  • Maintain quality and productivity benchmarks (AHT, CSAT, conversion — adjust per process type)

  • Accurately log customer interactions in the CRM/ticketing tool

  • Escalate unresolved issues per SOP

  • Meet daily/monthly targets set by team lead

Requirements

  • Minimum 1 year experience in an international voice process (mandatory)

  • Excellent spoken English with neutral accent

  • Comfortable working night shifts

  • Basic computer navigation and typing skills

  • Immediate joiners preferred

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support International BPO Executive job

  1. What skills and experience do you need for this Customer Support International BPO Executive job?
    Ans : To apply for this Customer Support International BPO Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support International BPO Executive job ranges between ₹10,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International BPO Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Perungudi, Chennai.
  5. How many vacancies are there for this Customer Support International BPO Executive job?
    Ans : There are 50 vacancies for this Customer Support International BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support International BPO Executive job?
    Ans : As a Customer Support International BPO Executive, key responsibilities include skills like Computer Knowledge, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International BPO Executive position is Perungudi, Chennai.
  9. Who is the right fit for this Customer Support International BPO Executive job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Support International BPO Executive job.
  10. What makes this Customer Support International BPO Executive job a good opportunity?
    Ans : This Customer Support International BPO Executive job is a good opportunity as it offers a salary between ₹10,000-₹18,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Non-voice/Chat Process, International Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 18000

English Proficiency

Yes

Contact Person

SM HR Nexus

Interview Address

3/2, 2nd St, 'Adya' Flat 1B, Raghava Reddy colony, Ashok Nagar, Chennai
Posted 4 days ago
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